Support
We're happy to help. Email us at support@getcinnie.com.
What to include
To help us answer quickly, include:
- The email address on your Cinnie account (if you have one).
- Where you're using Cinnie — iPhone, Android, or the web — and your device and app version.
- What you were trying to do and what happened instead.
- Screenshots, if they help show the problem.
Delete your account
In the app, open Account and choose delete account — it asks for your password to confirm. Deleting removes your account and its data from our servers and clears the app's offline copy on that device.
You can also email support@getcinnie.com from your account's email address and we'll take care of it.